Garment Care Tips

Heads up is an online publication that is delivered to us from the Dry Cleaning and Laundry Institute.

This email is sent to Ideal Troy Cleaners to inform Dry Cleaners all over the United States of “problem" garments. Theses may have garments may have incorrect care labels in them or other problems regarding cleaning.

Some of which are unable to be cleaned due to the quality of construction of the item in question.

Lands' End RN#: 62830

Dec 7, 2009

The garment: A blue cotton pinpoint oxford man's dress shirt. The care label states: "machine wash warm-no chlorine bleach-tumble dry low & remove promptly-press damp with steam iron or professionally launder" with corresponding International code symbols clearly displayed. The symbols also indicate that the shirt can be drycleaned.

The problem: During laundering the front placket interfacing on the buttonhole side, as well as the cuff interfacings separate from the shell fabric and shrink. This creates adverse distortion of the cotton shell fabric. Unfortunately, when this occurs to the front placket the buttons and buttonholes no longer line up properly, so this becomes the major issue. The pressing process is not a factor.

Who's responsible? The manufacturer, since the shirt is clearly labeled that it can be professionally laundered. There should be no shrinkage or any damage to any component of the shirt.

What to do: This shirt should be returned to the retailer or manufacturer.

Since the shrinkage is directly related to a mishap in manufacturing using poorly stabilized component materials and methods of construction, there are no alternative care processes that would not risk similar damage.

Featuring a garment does not imply that a manufacturer is knowingly or continually producing defective goods. While this particular item was deemed unable to withstand the recommended care process, other comparable garments may or may not hold up to the care instructions.

Copyright 2009, Drycleaning & Laundry Institute, all rights reserved.
Unauthorized duplication or distribution is prohibited.

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JOVANI RN#: 81120

Dec 7, 2009

The garment: A yellow silk dress with a black pleated sash around the waist. The care label states: "dry clean-do not iron directly on beads or sequins" with no International code symbols.

The problem: During drycleaning in perchlorethylene (perc), the black trim dye bleeds, resulting in transfer of color onto the yellow dress fabric in various areas. The pressing process is not a factor.

Who's responsible? The manufacturer since the black trim was not able to withstand the recommended care instructions without dye disturbance.

What to do: This dress should be returned to the retailer or manufacturer.

Since the damage is related to solvent power, a process using a lower power solvent (such as petroleum, hydrocarbon, or GreenEarth) may have been successful. In some cases careful wet cleaning may have been possible. However, according to the United States care labeling regulation, this dress could be cleaned safely in any solvent, including perc. This interpretation may differ in other countries.

Featuring a garment does not imply that a manufacturer is knowingly or continually producing defective goods. While this particular item was deemed unable to withstand the recommended care process, other comparable garments may or may not hold up to the care instructions.

Copyright 2009, Drycleaning & Laundry Institute, all rights reserved.
Unauthorized duplication or distribution is prohibited.

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VINTAGE SILK - RN#95743

Dec 4, 2009

The garment: A red silk shirt with ivory vertical stripes down the front. The care label states: "hand wash cold-do not bleach-tumble dry low-warm iron or best results dryclean" with no International code symbols.

The problem: During hand washing, even in cold water as labeled, the red fabric dye bleeds, resulting in transfer of color onto the lighter design stripes.

Who's responsible? The manufacturer since the red fabric was not able to withstand all the recommended care instructions without risk of severe dye disturbance.

What to do: This shirt should be returned to the retailer or manufacturer.

Since this dye bleeding and migration occurred during hand washing, a professional drycleaning process, especially using a lower power solvent (such as petroleum, hydrocarbon, or Green Earth) may have been successful. According to the United States care labeling regulation, this garment must be able to withstand all the indicated care instructions without damage, meaning it can be washed as labeled, as well as cleaned safely in any solvent including perc. This interpretation may differ in other countries.

Featuring a garment does not imply that a manufacturer is knowingly or continually producing defective goods. While this particular item was deemed unable to withstand the recommended care process, other comparable garments may or may not hold up to the care instructions.

Copyright 2009, Drycleaning & Laundry Institute, all rights reserved.
Unauthorized duplication or distribution is prohibited.

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Talbots CA#: 23147

Nov 5, 2009

The garment: A ladies black cotton, polyester & spandex all-weather coat. The care label states: "dry clean" with no International code symbols.

The problem: During drycleaning in perchlorethylene (perc), the black dye bleeds, resulting in uneven fading of color.

Who's responsible? The manufacturer since the black dye in the fabric was not able to withstand the recommended care instructions without severe color change.

What to do: This coat should be returned to the retailer or manufacturer.

Since the damage is related to solvent power, a process using a lower power solvent (such as petroleum, hydrocarbon, or GreenEarth) may have been successful. In some cases careful wet cleaning is possible. However, according to the United States care labeling regulation, this dress could be cleaned safely in any solvent, including perc. This interpretation may differ in other countries

Featuring a garment does not imply that a manufacturer is knowingly or continually producing defective goods. While this particular item was deemed unable to withstand the recommended care process, other comparable garments may or may not hold up to the care instructions.

Copyright 2009, Drycleaning & Laundry Institute, all rights reserved.
Unauthorized duplication or distribution is prohibited.

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